Terms & Conditions

Last Updated: 21 July 2026

Welcome to PURBAMART. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using PURBAMART, you confirm that:

  • You are at least 18 years old or using the service under parental supervision.

  • You agree to these Terms & Conditions.

  • You will provide accurate and complete information during registration and purchases.

If you do not agree with any part of these terms, please do not use our services.

2. About PURBAMART

PURBAMART is an online marketplace offering various products including:

  • Clothing & Fashion

  • Footwear

  • Accessories

  • Electronics

  • Home & Lifestyle products

  • Other consumer goods

Product availability may vary by location.

3. User Accounts

When creating an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • All activities that occur under your account.

  • Providing updated contact and delivery information.

PURBAMART reserves the right to suspend or terminate accounts involved in fraudulent or suspicious activities.

4. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are displayed in Indian Rupees (INR).

  • We reserve the right to cancel orders due to pricing errors, stock issues, or payment verification problems.

  • Payment can be made through approved payment methods available on the platform.

You will receive an order confirmation after successful placement of an order.

5. Shipping & Delivery

  • Estimated delivery times are provided for convenience and may vary.

  • Delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.

  • Delivery charges, if applicable, will be displayed during checkout.

Customers must provide a correct and complete delivery address.

6. Returns, Refunds & Exchanges

Eligible products may be returned within the return period mentioned on the product page.

Refunds will be processed:

  • To the original payment method, or

  • As store credit, where applicable.

Products that are damaged due to misuse, washing, alteration, or normal wear and tear may not be eligible for return.

For assistance, contact our customer support.

7. Product Information

We try to ensure that product descriptions, images, colors, and specifications are accurate. However:

  • Actual product colors may vary due to screen settings.

  • Minor variations in design, packaging, or specifications may occur.

PURBAMART does not guarantee that all information is completely error-free.

8. Prohibited Activities

Users must not:

  • Use the platform for illegal purposes.

  • Attempt to hack, disrupt, or damage the website/app.

  • Upload harmful code, viruses, or malware.

  • Use false identities or payment information.

  • Resell products in violation of applicable laws.

Violation may result in account suspension and legal action.

9. Intellectual Property

All content on PURBAMART, including:

  • Logos

  • Images

  • Graphics

  • Text

  • Product layouts

  • Website design

is the property of PURBAMART or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, PURBAMART shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or data.

  • Delivery delays caused by third parties.

  • Temporary unavailability of the website/app.

Our total liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of PURBAMART is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We may update these Terms & Conditions from time to time. Changes become effective once posted on this page.

Continued use of the platform after updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Guwahati, Assam.

14. Contact Us

For questions regarding these Terms & Conditions, please contact:

PURBAMART